Hanzla Basra

Insurance is like a safety net that protects individuals, businesses, and societies from unforeseen events. However, with the constantly evolving landscape of the insurance industry, the traditional methods of insurance management are no longer enough. In today’s era of data-driven decision-making, insurance companies need to leverage insurance data analytics to stay ahead of the competition. … Read more

We are delighted once again to see the spirit of innovation on display in the Qorus-Accenture Innovation in Insurance Awards. This year, through the power of Generative AI, we also uncovered six key trends shaping the future of the insurance industry. Since their inception in 2016, the Awards program has served as a catalyst for … Read more

With the global ai in insurance market size being projected to reach $45.74 billion by 2031, it’s time to step into the future of insurance sales, where cutting-edge technologies are transforming the way insurers drive business growth. Among these innovations, one stands out as a game-changer: AI-powered customer relationship management software. Gone are the days … Read more

From catastrophic events linked to climate change to social unrest, the insurance industry is seeing big claims. While some risks are more easily predicted than others, new data sources may help insurers and customers find ways to turn down the heat. In this Insurance News Analysis, Abbey Compton and I talk about new data from … Read more

In today’s competitive insurance landscape, providing a seamless and efficient customer onboarding process is crucial for insurance agencies. Customer onboarding refers to the series of steps taken to welcome and engage new policyholders, ensuring a smooth transition into their insurance journey. An effective onboarding process sets the foundation for a strong relationship with customers, improves … Read more

Insurance Solutions & Services Inc. (ISSI) is the newest New Jersey-based member of Renaissance Alliance, the nation’s premier network of independent agencies. Based in Edison, N.J., ISSI is a commercial lines-focused agency established in 1994. The firm, managed by the father-and-son team of Frank and Bob Jacobs, specializes in industrial properties and environmental risks. Looking … Read more

Competitive pressure, increased capital availability (even with current rates), and the evolving business landscape (thanks in part to the pandemic) have created an opportunity for independent insurance agents (IAs) to get creative to grow and remain independent in the insurance industry. As such, many IAs have sought out agency networks that provide benefits historically harder … Read more

In the highly competitive insurance industry, customer retention plays a crucial role in sustaining and growing a business. Insurance companies face the challenge of retaining policyholders in an environment where customers have countless options and switching providers has become easier than ever.  Customer retention holds the key to long-term success for any insurance business. While … Read more