Insurance

In today’s competitive insurance industry, providing exceptional insurance customer experience is not just a goal; it’s a necessity for long-term success. The insurance landscape is evolving rapidly, driven by technological advancements, changing demographics, and shifting customer service expectations. Success in the insurance industry is undeniably linked to the quality of the insurance customer experience. Insurance … Read more

Renaissance Alliance, the premier network of independent insurance agencies, has acquired the agency network business of Agency Partners Inc. (API), an agency cluster with members in Alabama and Georgia, to provide Renaissance’s full suite of resources to API members. The arrangement gives API’s 54 agency members – which collectively represent $160m in premium – the … Read more

The way consumers shop for insurance has greatly changed over the past 20 years. From the rise of digital direct (and more recently, embedded) to having the option to provide data for better prices, consumers have more influence than ever before. The core elements underpinning these changes, increasing capture and use of data and the … Read more

In the ever-evolving landscape of the insurance industry, staying ahead of the curve is no longer an option—it’s a necessity. The insurance sector, once known for its conservative approach, is now embracing the digital age with open arms. By embracing innovation, insurance companies are rewriting the rules, and the stakes have never been higher. Innovation … Read more

Cross Current Insurance Group is the newest New England-based member of Renaissance Alliance, the nation’s premier network of independent agencies. Based in West Hartford, Ct., Cross Current Insurance Group provides business insurance for fly fishing guides, manufacturers, retailers, lodges, and resorts. Its sales team consists of avid anglers and outdoor enthusiasts who understand the unique … Read more

Leading insurers are defining new revenue paths while contributing to communities in the process. This is defined as inclusive insurance, a concept that is playing a key role in the insurance industry’s evolution. Take two of the major global carriers, Generali and Allianz: Generali has created The Human Safety Net, to support families living in … Read more